Since Greyhound was sold in 2021, the Greyhound passenger experience has deteriorated considerably. Although they still service Erie, they permanently moved out of the Intermodal Center in 2022 without even telling landlord EMTA what they were doing.
A Nashville TV station recently did an investigation on the situation, and in their November 18th report they share comments from a Greyhound driver, as well as the awful response from regulating agencies.
Intercity bus service is important to a lot of people, and to the country as well. Understood that the pandemic would have caused some problems but the new Greyhound owners need to be held accountable for some really irresponsible and negligent behavior.
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Greyhound responds to FOX 17 News for the first time since passenger complaints by Kaitlin Miller WZTV November 18th 2024 Updated Tue, November 19th 2024 https://fox17.com/news/local/greyhound-responds-to-fox-17-news-for-the-first-time-since-passenger-complaints
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