Showing posts with label survey. Show all posts
Showing posts with label survey. Show all posts

Thursday, January 22, 2026

EMTA survey

 EMTA is inviting people to fill out their survey and offer feedback on service.

You can fill out the survey online, on paper, or other formats.

πŸ‘‰To do the survey ONLINE:
For Fixed Route* Service/Riders: https://forms.office.com/r/dNpusYUXRg
For LIFT Service/Riders: https://forms.office.com/r/XSG0V1k2NL
πŸ‘‰To fill out using PAPER or ALTERNATIVE formats call or email EMTA at emtamedia@ride-the-e.com or 814-459-8922 ext. 211.

The survey deadline is February 14. 2026.

*Fixed Route buses (the "regular buses") use a specific, routes and operate on a set schedule. 

More information:
The Erie Metropolitan Transit Authority is inviting transit riders and community members to participate in a public survey as part of the ongoing Transit Development Plan (TDP). The survey is designed to gather feedback on current transit services and identify priorities for improvements over next 5 years.The Transit Development Plan is a comprehensive planning effort that evaluates existing transit services and outlines strategies to better meet the mobility needs of Erie City and County residents. Public input is a critical component of the process and will help guide decisions related to service reliability, routes, schedules, accessibility, and future investments.
“Community feedback is essential to ensuring our transit system reflects the needs of the people who use it every day,” said Jeremy Peterson, Executive Director of EMTA. “We encourage riders and residents to take a few minutes to complete the survey and share their experiences and ideas.”
The survey is open to current EMTA riders, occasional users, and individuals who may not currently use transit but could in the future. Responses will be reviewed alongside technical analysis and stakeholder input as the Transit Development Plan progresses. 
Additional opportunities for public involvement, including meetings, will be announced later in the planning process.



Wednesday, January 15, 2025

EMTA feedback survey

 EMTA SEEKS FEEDBACK FROM COMMUNITY WITH SURVEY

Erie, PA- The Erie Metropolitan Transit Authority is seeking feedback from the community to continue improving its services with a digital survey.

The results of the current survey will allow EMTA to measure the impact their efforts for improvement have had on the community. This feedback will help guide the EMTA team in the direction they need to take moving forward.

The EMTA administered surveys in 2023 and 2024 to establish a baseline in several areas, such as the public’s satisfaction with the quality of the buses, safety, usability, marketing, and general rider information.

“Public transit has an impact on everyone in the community, weather you see it or not,” says Sarah Morrison, Director of Marketing and Public Relations at the EMTA. “We want to determine the influence EMTA has on the community at large, so it is important for as much participation in the survey as possible. We encourage everyone take the survey, even if you are not an EMTA rider.”

EMTA asks all community members to complete the short, anonymous survey by February 14th. A link to the survey can be found on the website or Facebook page. Visit ride-the-e.com for more information.

SURVEY HERE