Friday, March 23, 2018

31 & 32 schedules still not changed 16 days after permanent change in routes.

Routes 31 and 32 were moved off West 4th permanently on March 7, 2018. There are still no schedules reflecting the changes.
The following screen caps were taken from the Erie Metropolitan Transit Authority website on March 23, 2018. As you can see, they still show the route going over West 4th.
The communications about this change has been a total failure. The company failed to tell people they were doing a winter detour onto West 4th, which started during Snowmaggedon. There was nothing on Facebook, on Twitter, on their website, nothing affixed to or near the bus stops. No signs in the shelters or buses. The only notification came when they decided to make it permanent on March 7. All winter the MyStop app incorrectly showed the buses going over West 4th, all the while they were going over West 6th!  All winter long there were people been waiting for the bus that never came. I see they just now (past few days) changed the West 4th bus poles  so that they no longer say they are bus stops.
What is wrong with the people responsible for this sort of thing?

Schedule from EMTA website 3/23/2018 note date in lower right corner
Schedule from EMTA website 3/23/2018 note date in lower right corner