Nothing against apps. And the idea of having a functioning app that lets riders know what's going on in real time is a great idea.
Unfortunately the reality hasn't been so great. For now let's set aside the many riders who were left in the dust with the questionable decision to make it inconvenient to deal with paper schedules.
Let us instead look at what app users think. The user reviews speak for themselves. As of today (9/13/2016), we see that users give the app 1.8 out of 5.
Paper schedules were replaced with the idea of moving "into the 21st century." In many cases, the app doesn't move at all. But don't take my word for it.
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