The 9th & Peach stop (Avalon hotel) needs to be a place that provides good, easy to understand explanations of the change. And a big, easy to read map that shows the "change" area would be part of that.
I've been on the bus many times at 9th & Peach to see that there is still a big need for a lot of explanation. For people who are new to Erie, who haven't used the EMTA for awhile, for people who may have some confusion issues, or otherwise need to know about "the change," suddenly turning north on 9th and Peach can be disorienting and sometimes even startling.
This is where they realize something has changed. Yet what greets them there? A blank wall.
A driver may or may not have the patience to completely explain the changes to each confused passenger. Other passengers might try to explain the changes, but sometimes the information is bad or not well-explained.
Adding to that confusion is that there are still trolley cars on State street, so it may give some the impression that there is still bus service on State. They may not realize that buses are doing one thing and trolleys are doing something else.
So, how about a really good information panel that is welcoming and patient and easy for the confused passenger.
This is what greets the newcomer as the bus leaves them off on 9th & Peach. A blank wall with nothing explaining the changes:
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