Monday, August 20, 2018

What's going on with shelter schedule panels?

Schedule panels were removed at least a month ago, with no explanation. This can be problematic for people whose phone battery has died or who are unfamiliar with the system. It can hold up buses when riders stop a driver and ask if they know when such and such a route is coming.
Is there a reason for removing this important information? Is a schedule change coming?
EMTA, talk to us please.

Thursday, July 12, 2018

Ridership Issues at EMTA 2015 to 4/2018

This document was originally started in the summer of 2017, largely in response to PennDOT’s findings regarding loss of Erie Metropolitan Transit Authority (EMTA) ridership for the period 2015-2016. It was never submitted or posted.

I expanded it to cover the period up to April 30, 2018.
PLEASE NOTE: This document covers the period from January 2015 through April 30, 2018. I have cut it off at that date to create a clear demarcation between the period in this document and the start date of the new executive director.
Before sharing with others, I first sent the document to the new director as a courtesy in early June 2018.

Apologies for the exasperated tone, but the situation was getting exasperating. 

Read document here.

Monday, July 9, 2018

Trains and Trolleys ~ Local info & fun

An assortment of local train and trolley info bits.
  • Waldameer was originally built by the local trolley company Around the turn of the last century, amusement parks were built by trolley companies to encourage people to use the service on weekends. The trolley company that built Waldameer in 1896 was called Erie Electric Motor Company. Waldameer is one of about a dozen trolley parks still in operation.
  • Lake Shore Railway Museum in North East PA grounds are open to the public all year. Museum is free but donations are appreciated, and it includes a gift shop. The CSX tracks run close by (fenced off, by the way); you can sit on the bench and watch the trains go by. Museum is free but donations are appreciated, and it includes a gift shop. They also have events like lunch aboard a train, free public programs, and Christmas at the Station.
  • Brewerie at Union Station  Brewerie at Union Station is a brew pup and restaurant complex fashioned from Erie's grand old train station. It includes several environments, including a trackside beer garden. It's located at 123 W 14th St. Brewerie at Union Station History
  • All Aboard Dinor in Lake City PA is an old train station that was turned into a rail-themed diner (or “dinor” if you want to use the local spelling!) The diner is right next to the tracks, so you can watch the trains roll by while enjoying your meal. The restaurant is at 2203 Rice Ave, Lake City, PA 16423
  • Trolley Station Museum in Cambridge Springs opened in 2017. They restored the trolley station, which had been built by Erie Traction Co. to during the heyday of the trolley and the town’s destination as a spa. Open June through fall. Info Sandy Porter 814-282-6449 or Dan Higham at 720-4869.
  • Oil Creek and Titusville Railroad offers 27-mile excursions through Oil Creek State Park. The 1892 vintage train station has a museum, gift shop and full concessions stand. If you are staying over, they have a reasonably priced Caboose Motel, that is, several actual cabooses turned into comfy places to stay, fitted with beds, furnishings, and modern electricity and bathrooms.  The park is really pretty, and the  Oil Creek State Park Trail--built on an old trail bed--offers another option for cyclists and hikers.
  •  Thomas the Train attraction is being built at Pittsburgh’s Kennywood Park set for opening this summer. Thomas Town™  has rides (including Thomas!), stage show, beloved characters, soft play area, and more. Update: A few issues with Kennywood's Thomas, and a few other rides this season.
  • Amtrak still serves Erie.  Every day, it runs east and west between Chicago and New York/Boston, roughly following I-90. You can of course catch connections to go beyond Chicago or New York. Snowbirds and vacationers might consider the Auto-Train, which goes from the Washington DC area to the Orlando Florida area, carrying you, your stuff, and your vehicle.
Lakeshore Railway Museum in North East PA
Amtrak's 7:20am Lakeshore Limited stopping in Erie on its way east towards Boston and New York.
A little less grand than old Union Station, but the current Amtrak station (still in the Union Station complex)  is clean, well-lit, and has helpful station management.
Caboose Motel in Titusville PA, with 21 actual cabooses fitted with plumbing, furnishings and electricity.
Oil Creek and Titusville Railroad, Perry Street, Titusville PA
Brewery at Union Station is a brew pup and restaurant complex fashioned from Erie's grand old train station.

 

Friday, June 8, 2018

Alcohol abusers hanging out at bus stops


10th & Peach bar stool, 3pm weekday. Riders had to stand.
Let me just start with this. I struggled with alcohol abuse for 15 years. It did not take this public  form, but I know very well what it is like to have an addiction and not be able to just walk away from it. I also know that I would not have wanted to spend time around the drunken me…not then, and not now.
And it can’t be said that I won the battle. I just aged out of it. My body changed, and with it, my ability to abuse alcohol.
So do not even start with me about being judgmental about their drinking. The only thing I am addressing here is people who use the bus benches and shelters for drinking hangouts.
Like most riders, I just don’t like the idea of people using the bus stop benches as bar stools and gathering spots. And it has become worse since the city has been routing inebriated persons from the parks.
The obvious issue is, if someone is using a bench as a bar stool, that is one less rider who can be comfortable awaiting their bus. And far too often it is not just the drunken butt taking up room. The 12 pack of high octane beer needs a seat as well. And the arms often need to sprawl in either direction along the back of the bench.
At 5th & State shelter, removed in 2017 as a nuisance
The takeover of the space isn’t just physical. The presence of a noticeably drunk person can make a space seem unpleasant or unsafe. A person who is drunk may be obnoxious, aggressive, sexual,  and/or loud. Also, their presence becomes a magnet for their drinking buddies, or some of the other downtown denizens.  Recently a guy at 9th & Peach was enthusiastically talking about a great party they had  there, “Drinkin, getting high, there must have 25 or 30 of us that day!” Bet that was great fun for old people waiting on their buses too.
It also has a negative impact on how people feel about city buses. Riders whose stop has been turned into a bar stool can feel uncomfortable and unsafe about using the bus. For businesses or the general public, it can add to already unfair and stigmatized attitudes about “bus-people,” especially when there are multiples of people making it a party stop.  Just last year, the 5th & State shelter was removed because it had been taken over by obnoxious non-riders, many of them inebriated, and had become a terrible nuisance. I had tried to use the shelter a couple time before it was removed; there were a bunch of guys just hanging out in there and it really was unpleasant and intimidating.
I don’t know what the solution is. I know it is complicated by the concern that taking action might be seen as picking on the homeless (FYI: bus stop drinking does not equal homelessness) or persons with mental illness, abuse issues, or lower incomes.  Those are all very important issues, but it seems to me you weaken their importance if you tie them to a substance abuser’s “right” to crowd out bus riders on bus property. 

10th & Parade. I tried to wake him up so I could sit down but he was conked out on Steel Reserve.

Pickles, Butts and PhDs


I got to the stop early and sat down on a bench at the 9th & Peach stop. My phone’s battery is all but dead so I figure I’ll ask the only other person at the stop.
He is a neatly dressed guy about 60,  sitting there looking at the sidewalk.
“Are you waiting for the Route 31?” I ask him.
“I’m not waiting for the bus,” he tells me, “I like to sit here and observe people. Then he adds, “You know, they don’t usually say hello.”
“Who doesn’t?”
“PEOPLE! Only one in ten say hello back.”
I notice he has a beer can pretty well wrapped in cloth. As a young man walks by, he says hello, and then informs me, “They call him Butt Man.”
“Should I ask why?”
“Because he likes to go around picking up cigarette butts." he explains. "Of course me, I just like to look at butts.”
“I see.”
He notices me writing in a notebook and asks what I am doing. I tell him I write to keep from being bored while waiting at the bus. This changes the tone of the conversation, and he suddenly becomes serious..
“You know I have a PhD,” he tells me. “I suppose you want to know how a PhD got homeless,” he says.
“No, I wasn’t wondering that,” I told him. “Stuff happens.”
“Stupid,” he says. “I was stupid.”
And then he tells me his “stupid story.” It wasn’t really stupid, but it was long and detailed and not any more interesting than anyone else’s stupid story. Finally, mercifully, my bus arrived.
I saw him a few more times that summer. Same thing, sitting at the 9th & Peach bus stop working on some beer and telling his story.
The last time involved pickles. He had found a huge unopened jar of pickles and was offering people a pickle as they passed by. He offered me one and I said No thanks, I’m good. 






Thursday, April 19, 2018

Holidays


This comment is beyond ignorant. 
It was left on the the EMTA Facebook page, in response to the announcement that there would be no Easter service.
Anyway, by all means good to consider limited holiday service, especially on holidays where people want to be with their loved ones. A skeleton crew providing some really basic coverage would be welcome to those who need to be with family or  who have to work on holidays. Would people actually use it? That would be good to find out. (By the way, I am not sure the person who posted the gripe-message is even a passenger). 
No reason to mandate anything. Drivers deserve to enjoy a full holiday too. Some people prefer to work on a holiday--more hours, maybe no family in town, maybe they welcome getting away from  family. My family is all far away, so I often welcomed the chance to work holidays and pick up some extra $$$ No need to ruin the holidays of those drivers who cherish them.
Just tossing some thoughts out there. Worth a careful look.


Friday, March 23, 2018

31 & 32 schedules still not changed 16 days after permanent change in routes.

Routes 31 and 32 were moved off West 4th permanently on March 7, 2018. There are still no schedules reflecting the changes.
The following screen caps were taken from the Erie Metropolitan Transit Authority website on March 23, 2018. As you can see, they still show the route going over West 4th.
The communications about this change has been a total failure. The company failed to tell people they were doing a winter detour onto West 4th, which started during Snowmaggedon. There was nothing on Facebook, on Twitter, on their website, nothing affixed to or near the bus stops. No signs in the shelters or buses. The only notification came when they decided to make it permanent on March 7. All winter the MyStop app incorrectly showed the buses going over West 4th, all the while they were going over West 6th!  All winter long there were people been waiting for the bus that never came. I see they just now (past few days) changed the West 4th bus poles  so that they no longer say they are bus stops.
What is wrong with the people responsible for this sort of thing?

Schedule from EMTA website 3/23/2018 note date in lower right corner
Schedule from EMTA website 3/23/2018 note date in lower right corner

Wednesday, February 7, 2018

Letter to editor regarding EMTA communication during Snowmageddon

The text of my letter to the Erie Times-New/GoErie, published January 18, 2018. Title is theirs.

EMTA’s communication was terrible during snowstorms

Kudos to Erie Metropolitan Transit Authority bus drivers, who showed up for work during the New Year’s weekend snow emergency and did the best they could getting riders to their jobs and other important destinations.

As for EMTA management, they deserve a big bag of coal cinders.

During this emergency there should have been a live person available from start to end of the bus operations for those days to provide desperately needed information to riders regarding detours, stuck vehicles, tracker glitches, whether or not a route was still running, whether or not a driver would be able to get into a certain stop, or whether or not the buses were still running at all.

Riders couldn’t do that because there was nobody at the EMTA office — not on the Facebook page, not on the website, not on the phones. And the online bus trackers had their own shortcomings during the storm.

Also, during the Wednesday, Dec. 27, storm, dozens of desperate inquiries were left unanswered, and EMTA apparently stopped Facebook updates after the office closed at 4:30 p.m. Riders kept asking the Facebook page what was going on, only to be answered with silence.

For people desperate to find out how to get to work, or where they should wait, or wondering why their bus never came, this must have been beyond upsetting. In many cases, it could have had real consequences regarding work, pay or physical health.

Earlier this year EMTA management seemed surprised when the Pennsylvania Department of Transportation found that EMTA had a significant loss in ridership. This sort of unconscionable disregard for the people relying on EMTA should help to clear up that mystery for them.

— Deb Spilko, Erie


Link: http://www.goerie.com/opinion/20180118/emtas-communication-was-terrible-during-snowstorms-letters-to-editor